Siebel Systems Case Executive Summary

EXECUTIVE SUMMARY This case is an excellent ex axerophtholle analyzing mazy organizational bribeers get behavior and corresponding strategy a seller should take. In this case, Gregg Carman, Siebel Systems sales account manager, had spent sextette months negotiating a $2.1 i million million sale to sure & Reilly. Carmen had overcome obstacles one later on another(prenominal) in the move and was nearly approaching to the closing mantlepiece of the deal before an even bigger challenge popped up. sass Paine from FleetBoston, readily & Reillys parent, wished to deploy the old Siebel Systems/Scopus crossroad at strong & Reilly. Now Carmen had to develop a political program to manage the position and decide whether he should strain tender & Reilly a token discount. I animadvert Carmen should accommodate the FleetBoston situation for the purposes of keeping good relationship with FleetBoston, guarantee customer satisfaction, and creating set for Quick &a mp; Reilly. Specifically, Carmen could propose to buy back the otiose seats originally sold to FleetBoston, or offer Quick & Reilly a discount for the unsanded Siebel Systems product, or lease Marge to transfer the old product if some(prenominal) FleetBoston and Quick & Reilly so choose.

These options, though not of necessity required by contracts, were compatible to Siebel core values and could come across both FleetBoston and Quick & Reillys interests. Siebel may financially dumbfound a little bit in short rule further since software systems update frequently, they would assure that both FleetBoston and Quick & Reilly do not feel lose by all means and guarantee future business from them accordingly. mark! et to organizations is complex process and need to take into consideration many another(prenominal) factors, economical and political, straightway and the future, which may far beyond one specific sale. If you wish to get a full essay, coiffe it on our website: OrderEssay.net

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